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Exchange Policy

Due to our unique production and printing process we are unable to offer our customers returns or exchanges. Therefore, it is very important to have a look at the size guide that we provide here. In the size guide you can find specific measurements of all our products. We always advice you to order one size up if you are in-between two sizes or unsure if the item will suit properly. We do offer a one time size exchange in case you want to order a smaller or larger size.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a size exchange.


You are responsible for the return shipping cost and we will take responsibility for shipping cost of the new exchanged item.


For exchange send to the below address:

Attention: Exchange Department
487 Rue Milton
H2X 1W3, Montreal, Québec
Canada

After you send the item back, please send us a copy of your receipt and the tracking number. We will process your shop credit after receiving this so you are able to reorder the size that you like.


*IMPORTANT NOTICE* NO RETURN OR REFUND POSSIBLE

For more information send us an e-mail at info@descoconuts.com.

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